Description
SupportEase AI – Smart Helpdesk & Contact Form WordPress Plugin
SupportEase AI is a powerful customer support plugin for WordPress that allows you to manage ticketing systems, knowledge bases, and automated replies with ease. Your go-to WordPress plugin for effortless customer support and ticket management.
Note: Open AI Integration is optional you can use all features without AI as well.
Additional For Envato Authors: Enhance customer support validation with our seamless Envato API Integration.
Key Features
AI-Powered Ticket Management: Add AI to manage and resolve tickets efficiently.
Comprehensive Knowledge Base: Manage your support team with a robust knowledge base to find answers quickly.
Automated Replies: Save time with intelligent automated replies.
User-Friendly Interface: Simple and intuitive interface for both admins and users.
Customizable Settings: Tailor the plugin to fit your specific support needs.
Benefits for the Customers
- Effortless Support: Easy to submit and manage support tickets.
- Quick Answers: Access a comprehensive knowledge base to find solutions
- fasterAutomated Assistance: Get immediate help through automated replies.
Demo
You can check the demo here https://supportease.ultimatekode.com/
username: demouser
password: Abcd@1234
## Changelog Update v 1.0.2 - Web Update Manager Added - Minor Issues Fixed including Client Login Captcha Update v 1.0.1 - Minor Issues Fixed - Ticket Notification Issue Fixed - Client Ticket Status Issue Fixed - Duplicate Subject Title Issue Fixed ### 1.0.0 - Initial release of SupportEase AI.
SupportEase AI is a WordPress plugin for managing customer support requests through a helpdesk and contact form on a website. Visitors can submit tickets, track conversations, and receive email updates. Site administrators can organize requests, assign access to team members, set priorities, use internal notes, and manage attachments from the WordPress dashboard. It also includes AI-assisted reply features that can help staff prepare responses. It is intended for WordPress site owners, online stores, service businesses, and small support teams that want to handle customer questions without using a separate helpdesk system.
