Giga has launched a real-time hallucination correction system for voice agents, significantly reducing production hallucinations from 4-5% to under 1% across 1.2 million interactions. This technology utilizes a parallel detection method that identifies errors while the voice response is still playing, allowing for instantaneous corrections without added latency. This improvement enhances the trustworthiness of Giga’s AI, enabling deployment of reliable voice agents that can address customer needs effectively while minimizing mid-conversation inaccuracies.

Giga: Giga is a San Francisco-based startup developing real-time voice AI agents for enterprise customer support. Its agents feature personalized voices tailored to brands and dynamic interrupts for adapting to global audiences. Giga recently introduced real-time hallucination correction that detects and fixes errors during voice playback with no added latency, as highlighted in the news announcement.
GigaAI: GigaAI is the online presence and platform associated with Giga, focused on building trustworthy AI voice agents for production use. It emphasizes reprogramming large companies with AI to reach broad audiences. The entity is directly quoted in the news promoting its new hallucination correction feature for reliable customer interactions.

`json
{
“Trustworthiness”: “The correction enables deployment of voice AI without mid-conversation fabrications.”,
“Product Innovation”: “Giga’s hallucination correction system detects errors during voice responses, maintaining seamless interaction.”
}
`