Anthropic has launched memory for Claude Managed Agents in public beta, allowing agents to retain context across sessions and learn from past interactions. This file-based memory system enables Claude to save memories to a filesystem, which can be managed via API and audited for version history. Notably, enterprise features allow shared memory stores with scoped permissions, enabling multiple agents to work concurrently without overwriting each other’s data. Early adopters like Rakuten, Wisedocs, and Netflix have reported significant improvements, including a 97% reduction in first-pass errors and a 30% increase in document verification speed.

Netflix: Netflix is a global entertainment service delivering TV series, films, games, and live programming across diverse genres and languages. The company employs Claude Managed Agents with memory to maintain insights across sessions in its operations. This replaces manual prompt updates, enabling more persistent agentic tasks.
Rakuten: Rakuten Group is a Japanese conglomerate providing e-commerce, fintech, digital content, and communications services through its integrated ecosystem. The company has deployed specialist Claude Managed Agents with memory across departments including product, sales, marketing, and finance. This allows agents to learn from past interactions, reducing reliance on repeated setups.
Wisedocs: Wisedocs is an insurtech company offering AI-powered SaaS for processing, summarizing, and analyzing medical records and claims documents in insurance, legal, and healthcare sectors. It uses Anthropic’s Claude Managed Agents memory to speed up document verification by carrying insights across sessions. The feature eliminates the need for manual prompt updates in verification workflows.
Anthropic: Anthropic is an AI safety and research company building reliable, interpretable, and steerable AI systems including the Claude family of large language models. It recently launched a memory feature for Claude Managed Agents in public beta, enabling agents to retain context across sessions via a file-based filesystem accessible with bash and code execution tools. The update includes enterprise features like shared stores, scoped permissions, API management, and version history for multi-agent collaboration.

Adopter Feedback: Early users including Rakuten, Wisedocs, and Netflix report fewer first-pass errors and faster processes with the memory capability.
Product Innovation: Claude Managed Agents now use file-based memory for persistent context retention across sessions in public beta.
Enterprise Features: Memory supports shared org-wide stores with read-only access, per-user writable stores, and concurrent multi-agent operations without overwrites.